Inform us immediately of any change of personal details

You are responsible for keeping appointments and for giving adequate notice if you wish to cancel or postpone appointments

You can reduce delays by remembering that an appointment is for one person only

Please do not abuse our services – in particular do not ask for a home visit when you are able to travel to the surgery.

Help our receptionists to help you. Do not mislead them by making an non urgent matter seem like an emergency

Please take responsibility for your own health. Follow advice from the doctor or nurse.

We will not tolerate verbal or physical abuse towards any staff member.
We reserve the right to immediately remove such patients from the practice list.

It is also important to let us know the name and telephone number of your carer if applicable.