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If you regularly provide a substantial amount of care (in an unpaid capacity) to a family member, friend or neighbour who is ill, disabled or is an older person you are entitled to a Carers assessment to discuss the help that both you and the person you care for both need. Carers information Handbooks are available on request from reception.
The Business Services Organisation (BSO) Interpreting Service is commissioned by the Department of Health/SPPG to provide foreign language interpreting support to Health and Social Care (HSC) providers in Northern Ireland (NI). The main aim of the Service is to improve access to HSC Services for Patients/Clients who do not speak English proficiently. HSC Interpreting is demand-led and requests vary according to the needs of Patients/Service Users. Providing an Interpreter:
ensures clear, accurate and impartial communication
minimises risk of misdiagnosis, misunderstanding and non-consent; reduces times/costs associated with repeat appointments, prolonged appointments, unnecessary admission to hospital;
complies with legislative requirements: Race Relations (NI) Order 1997; Section 75 of the Northern Ireland Act 1998
Please contact reception if you require the services of an Interpreter.
