Appointments are available daily to accomodate those patients who need to be seen on the same day, especially sick children.

Please do not book these appointments unless there is a genuine, urgent reason to do so.

If in doubt about bringing your child out please phone the receptionist who will ask the doctor for advice.

Urgent cases will always be seen on the same day.

• phone us Monday to Friday from 8:30am
  • 41 Main Street: 028 816 48292
  • 86 Main Street: 028 816 48216

Please call at the surgery for information on how to get registered or complete the form at the below link and send to the receptionist at the practice. Download Online Registration form

To request a routine appointment in the next 7 days:

• use our online system - Patient Services (please call to reception for details on how to register online).
• phone us Monday to Friday from 9:30am
  • 41 Main Street: 028 816 48292
  • 86 Main Street: 028 816 48216
• visit the surgery and speak with a receptionist, Monday to Friday from 9am to 5.30pm

When you get in touch, we’ll ask what you need help with. 

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you and to triage you appropriately.

However you choose to contact us, we may offer you a consultation:

• by phone or
• face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

If you cannot attend please CANCEL as soon as possible to  allow us to allocate your appointment to someone else. Appointments can also be cancelled online.

For those Patients who frequently DO NOT ATTEND their appointment and fail to CANCEL it,  ACTION will be taken by the practice.

To cancel your appointment:

• using the GP online system – Patient Services
• phone us Monday to Friday from 8:30am
  • 41 Main Street: 028 816 48292
  • 86 Main Street: 028 816 48216

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer
• if you would prefer to consult with the doctor or nurse by phone or face-to-face
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

CHECK OR CHANGE YOUR HOSPITAL APPOINTMENTS

The Western Trust have launched a new app called Connect West that allows patients to check when their appointment is or make changes to your outpatient hospital appointment. You can also check for mobile screening services near you such as Breast Screening.

If possible please try to telephone before 10am.

A doctor may take your call or call you back as your problem may possibly be able to be dealt with by telephone advice, or arrange a hospital attendance.

Home visits are only available for patients who are housebound because of an illness or disability.

This will help the doctors to plan their visits and avoid unnecessary delays.

Please be aware the doctor can see approximately five patients in the surgery in the time it takes to do a home visit and it is at the doctors discretion as to whether a home visit is deemed necessary.

There are also better facilities for examining and treating patients in a clinical setting.