Prescriptions

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prescriptions

Ordering repeat prescriptions

The right hand side of your prescription has the list of your current medication printed, please tear off and keep. When your current medication is due, tick the items you require and either leave in at surgery, or post. Alternatively, you may telephone the surgery.

If you are using the telephone to order repeat prescriptions, please ring after 9.30am, Monday to Friday.
Please tell the receptionist the name and strength of the medication you require to enable them to check your computer records prior to issue.

You can now also order your repeat prescriptions online using the link below, once registered for this service. 

http://www.patient-services.co.uk

Please call at the surgery for information on how to get registered or complete the form at the below link and send to the receptionist at the practice. Download Online Registration form

The practice operates a 48 hour ordering system.

It is therefore necessary to request your repeat medication 48 hours in advance exclusive of weekends and bank holidays except by special arrangements.

Dispensing

Our Practice has provision to dispense to patients who live within the boundaries and are registered as dispensing patients (PLUMBRIDGE SITE ONLY).

Patients meeting the criteria for dispensing will need to complete a DP1 form for their name to be placed on the dispensing list. 
Download DP1 form from this link

For further information, please contact the medical centre.

Please note Dispensary hours differ from Surgery opening hours.  The Dispensary hours are as follows: 

9:00am to 1:00pm

2:00pm to 5:15pm

Acute prescriptions

If you require medication for an acute problem, you should request it from the receptionist. The receptionist will take details of your request with your telephone number and pass it to the doctor. The doctor may need to see or speak to you at his/her earliest convenience, before prescribing. It is not possible to have prescriptions ready immediately.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our pharmacist after 10am Monday or Wednesday
  • contact our reception team who will pass your query to the GP on duty
  • fill in our medication query form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains
  • emergency contraception
  • fungal rashes

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

The Practice Based Pharmacist, Stephen Johns is available in Practice on Mondays and Wednesdays as well as alternate Tuesdays.  Please contact the Practice if you wish to speak to him.