PATIENTS RESPONSIBILITY TO THE PRACTICE

• Inform us immediately of any change of personal details
• You are responsible for keeping appointments and for giving adequate notice if you wish to cancel or postpone appointments
• You can reduce delays by remembering it is one person – one problem – one appointment
• Please do not abuse our services – in particular do not ask for a home visit when you are able to travel to the surgery.
• Help our receptionists to help you. Do not mislead them by making an non urgent matter seem like an emergency
• Please take responsibility for your own health. Follow advice from the doctor or nurse.
• We will not tolerate verbal or physical abuse towards any staff member.
  We reserve the right to immediately remove such patients from the practice list.
• It is also important to let us know the name and telephone number of your carer if applicable.
• Your appointment is for one person and one problem. If you need a longer time, please inform the receptionist at time of booking.