PATIENTS RESPONSIBILITY TO THE PRACTICE
Inform us immediately of any change of personal details
You are responsible for keeping appointments and for giving adequate notice if you wish to cancel or postpone appointments
You can reduce delays by remembering that an appointment is for one person only
Please do not abuse our services – in particular do not ask for a home visit when you are able to travel to the surgery.
Help our receptionists to help you. Do not mislead them by making an non urgent matter seem like an emergency
Please take responsibility for your own health. Follow advice from the doctor or nurse.
We will not tolerate verbal or physical abuse towards any staff member.
We reserve the right to immediately remove such patients from the practice list.
It is also important to let us know the name and telephone number of your carer if applicable.